Privacy policy

This Privacy Policy explains how TheAuction.ng ("TheAuction.ng", "we") collects, uses, shares, and protects your personal data when you use https://auction.betacheckhub.info. We handle personal data in line with the Nigeria Data Protection Act / NDPR and applicable data protection laws.

1. Information we collect

• Account details — your name, email, password (stored encrypted), country, city, and phone/WhatsApp number if you provide them.
• Shop details (traders) — shop name and description.
• Activity data — listings, bids, orders, watchlist, comments, and reviews.
• Messages — enquiries you send us through the contact form.
• Technical data — basic information such as your browser type and a secure session cookie needed to keep you logged in.

2. How we use your information

• To create and operate your account and run the marketplace.
• To display your public profile, listings, ratings, and reviews to other users.
• To process bids and orders and send you notifications (outbids, order updates, reviews, and similar).
• To keep the marketplace safe — verifying traders, moderating content, and resolving disputes.
• To respond to your enquiries and improve our service.

3. What other users can see

Some information is public by design so that trading can work: your display or shop name, your location (country and city), your ratings and reviews, and your listings. When you enter into an order, we share the contact details needed to complete it (for example, phone/WhatsApp) with the other party. Your email address and password are never shown publicly.

4. How we share information

We do not sell your personal data. We share it only:

• With the other party to a transaction, so you can complete your order.
• With service providers who host and run the Platform, under confidentiality obligations.
• Where required by law, or to prevent fraud, protect our users, or enforce our Terms.

5. Cookies

We use a small number of cookies, including an essential cookie to keep you signed in securely. See our Cookie Policy for details.

6. Data security & retention

Passwords are stored using industry-standard one-way encryption, and we take reasonable technical and organisational measures to protect your data. We keep your data for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal obligations.

7. Your rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data — you can update most details in your account settings.
• Request deletion of your account and personal data, subject to legal and dispute-resolution needs.
• Object to or restrict certain processing.

To exercise any of these rights, contact us at support@betacheckhub.info.

8. Children

The Platform is not intended for anyone under 18, and we do not knowingly collect data from children.

9. Changes to this policy

We may update this policy from time to time and will post the revised version here with a new effective date.

10. Contact

For any privacy question or request, email support@betacheckhub.info or use our contact page.